Diversity and inclusion, which are the real grounds for creativity, must remain at the center of what we do.
Technology is now available that means you don't need to use fur. The alternatives are luxurious. There is just no need.
Women, for Gucci, as you can imagine, are very important.
We are not saving lives. We are selling dreams.
Being socially responsible is one of Gucci's core values, and we will continue to strive to do better for the environment and animals.
The market is moving so fast, there is nothing set into the wall. You need to be very, very flexible.
If you have a culture of respect, creativity flows. You create this energy, and then people have more desire to take risks.
An authentic and honest brand narrative is fundamental today; otherwise, you will simply be edited out.
The kind of contact that they make with the customer is what brings them back to shop. The experience, the feeling that you have in the store is what makes the difference.
In fashion, the minute you say, 'I am successful,' is the minute you are going down.
Creativity is our North Star. This way of working and this speed, this new opening and innovation, putting everything in discussion must remain at the base of what we do.
I know China pretty well. I have worked there in 1993 and 1997.
We realised that the safer creative people and craftsman feel, the better the collection they produce. If they do a better collection, my revenues grow. It is not easy to attach figures, but it is what happens.
In a company like Gucci, you can lose millions and millions in a second.
The luxury market and its consumer are very flexible and reactive.
We say that our world must think of and listen to consumers, and this is true, but not too much, in the sense that if you want to change and innovate, you must also think with your own head. Maybe you make choices that the market is not ready to accept but that will be accepted in 18 or 24 months.
Has anyone actually asked the customer if they want to have something available directly after the show? You hear that three bags are going to be released tomorrow in five shops, so you produce 15 bags. How many customers are you going to satisfy with that? Fifteen!
From a branding standpoint, the show represents only a fraction of our business, and the impact you actually have on the consumer is super, super tiny. I mean, what about the pre-collection? That is just as important as the show.
Gucci has always represented great design and contemporary lifestyle.
Sometimes emotions are more important than rationality.
