I think many businesses will allow their employees to work from home. The main challenge here is how to make sure Zoom will give a better and safer experience to users than compared to that in an office environment.
In 2007 WebEx was acquired by Cisco and I became Cisco's Corporate VP of engineering, in charge of collaboration software.
My barometer for choosing a board member is this: regardless of the business, can I make a lifelong friend?
We expect our employees to care about the community, the company, their teammates, customers, and themselves.
Social networking like Facebook or Twitter is very popular, but one thing I have found is that the more social networking tools you are using, the more alone you feel.
When you hire someone, you are investing in them.
If you see your company culture as a family, you don't want to fire someone just because their short-term performance is not good. If you do, even the people on your team who are excellent performers will look at what's going on and say, 'Someday you might fire me too.' You'll lose everyone's trust.
We help ensure that Zoom is made up of caring people starting with the hiring process. At that point, we evaluate candidates on whether we believe they can embrace the value of Care and deliver happiness for others.
The reason why Silicon Valley is a worldwide innovation center is because it is a open culture that embraces diversity. You see people from all over the world. When you have many people from different backgrounds gathered together, that is where innovation comes from.
The beautiful part of the cloud is, you know, it's unlimited capacity, in theory.
Our operations in China are materially similar to our U.S. peers who also operate and have employees there.
If we're interviewing someone and they really care about having a certain title, I usually think, 'Let's hire someone else.' You want someone who will say, 'I truly believe in the company's future. I want to own part of this company. I believe I can grow its value.'
The first time I applied for a U.S. visa, I was rejected. I continued to apply again and again over the course of two years and finally received my visa on the ninth try.
Zoom does not focus on revenue goals, but rather we have confidence that focusing on the happiness of existing customers and our employees will organically increase growth.