I interned at Miramax and subsequently at Paramount because I was really curious about the future of entertainment - how were we going to get films online? While the inspiration for Box didn't come from that experience directly, it was very obvious that bigger businesses had a lot of slow processes and cumbersome technology.
Carefully calculate the potential size of your market to make sure you can grow. Before starting Mint, I knew that there were about 20 million people who had purchased 'Quicken' or 'Microsoft Money' over the years, and 80 million people using online banking in the U.S. alone.
I have developed my most meaningful relationships online. None of them live within driving distance. None of them are about my own age.
If the FBI gets the 'back doors' it wants, Internet services would be required to create a massive online infrastructure for law enforcement to spy on members of the public.
It is not hard to see why the FBI wants wiretapping backdoors. It would certainly make its job easier. But rejiggering the Internet so government can conveniently monitor everything we say and do online is too high a price to pay for making law enforcement more efficient.
There is something not entirely satisfying about an online memorial.
For technology companies, information about what people do online is extremely valuable - it can be used to sell targeted advertising or sold to data clearinghouses.
In the past, there hasn't been much reliable information about startups and small businesses available online. It's information that's really valuable, and it's information that people want to share.