Social enterprise is at its most impactful when the goal is empowerment, not relief.
The key to an ideal workplace, in one hyphenated word, is this: self-awareness.
Every moment contains an opportunity to create feelings of satisfaction and excitement in a customer. It's up to retailers to make it happen.
My grandfathers on both sides were entrepreneurs.
People who are passionate about Warby Parker are passionate about creating a company that can scale, be profitable, and do good in the world - without charging a premium for it.
Just as a company needs a strategy to capture market share, a company needs a strategy to encourage actions that reflect their core values.
The idea that you don't spam people with five emails a day or that you offer free shipping just seemed obvious to us, because that's how we want to be treated as consumers.
When my three co-founders and I started Warby Parker in 2010, our primary intention was to sell good-looking, affordable eyewear online.
It may seem premature, but you need to be thinking of your exit from the moment you accept capital, because at that moment, you've made an explicit agreement with an investor that he or she will eventually be able to gain liquidity.
We all have a personal recipe for productivity. One person may need six cups of autonomy and just a pinch of collaboration. Another person may require heaps of sociability and noise, with just a teaspoon of occasional privacy.
Venture capital is an inherently optimistic form of investment - which is both its primary strength and its primary weakness.
At Warby Parker, we moved our focus to promotion only after we'd spent time creating our product, a user-friendly website, and an on-the-ball customer experience team.
Share your personality with interviewers, but keep a professional filter safely adhered to it.
For any collaboration to work, each partner must have a strong sense of identity. If one overpowers the other, it's like mixing lemonade with water - you wind up diluting the brew.
Young people entering the job market seek employment at companies with values that match theirs.