I know who I am. I know what I love.
Work has never really been work for me. It's been a natural extension of my life.
The purer our message, the more compelling it is to consumers.
The luxury customer is increasingly global and increasingly mobile. Their brand journey is not linear. They might browse online and purchase in store, or vice versa.
It's no longer possible to think of the physical and digital as two different worlds.
I think that the larger and more complex the business gets, I have to listen twice as much as I speak.
The sign of a great leader is knowing what you know and knowing what you don't know.
I always say that my job is not to think about today. My job is to look around the corner and feel and see what's coming, and then warn everybody else.
Ninety-five percent of the time, I put myself in somebody else's position - that's how I live.
Just put the best person into the job.
My father smoked cigars his whole life, and my husband once in a while does. And when he does, it reminds me of my father. It's a heartwarming thing.
Burberry was about building a relationship. But it was always about selling an amazing product that you would have forever. Apple is just a deeper relationship with a much broader constituency. Because it's everybody.
People don't want to just make stuff. They want to make stuff with purpose.
We value feeling over knowing, because you can't prove something that hasn't been done before.
An influencer, to me, is someone who shares their journey - the ups and downs - and their approach to their craft or the spark that ignites a new interest allowing people to do more and go further.
At their core, an influencer creates an empowering human connection.
In an era of social everything, we want to spark possibility and opportunity in the creative arts, in real life, person to person.
Great design alone isn't going to yield the results investors are expecting.
Part of me is very entrepreneurial.
Technology has given us access to the world and its sea of content, allowing us to never speak to another person if we don't want to.
