Being Uber means being efficient.
At Uber, we say, 'Always be hustling.' Even if you are an introvert and you haven't got hustle in you, you better get a co-founder who does. And if you haven't got enough hustle to find a co-founder who's got hustle, it's going to be tough. You've got to have a little hustle in you.
You can't control who you fall in love with.
Imagine if we could create the most just workplace in the world. We would naturally be a magnet for all the great minds out there.
I wake up in the morning with a list of problems, and I go solve them.
The regulatory systems in place disincentive innovation. It's intense to fight the red tape.
Money doesn't buy happiness, but it does pay for therapy.
If there was a mobility service that's cheaper than owning a car, more reliable, and you get to sit in the back seat instead of being stressed out in the front seat, why would you own a car?
Millennials aren't buying cars anymore. They don't want to drive. They don't want to own these cars. They don't want that inconvenience.
There's probably some misunderstanding of who I am and how I roll.
Ultimately, progress and innovation win.
We want transportation as reliable as running water.
Uber is efficiency with elegance on top. That's why I buy an iPhone instead of an average cell phone, why I go to a nice restaurant and pay a little bit more. It's for the experience.
Safety is number one at Uber... so we make sure the system is in place so riders get the safest ride possible.
We want to get to the point that using Uber is cheaper than owning a car.
If Uber is lower-priced, then more people will want it. And if more people want it and can afford it, then you have more cars on the road. And if you have more cars on the road, then your pickup times are lower, your reliability is better. The lower-cost product ends up being more luxurious than the high-end one.
After Scour, I started a company called Red Swoosh. The idea was to take those litigants who sued us for a huge amount of money and turn them into customers with the same technology. I wanted to get them to pay me. It was a revenge business.
There will be a huge, huge positive impact for society when driverless cars become a thing.
You have to be willing to stand up for what you believe in, and the rule of law is one of those things.
I call it dark energy. If you are unreliable, customers just disappear.