John Quelch
John Quelch

The Starbucks brand has shifted over time from being a specialty brand to being more of a mass brand. There is a gap at the top of the market.

John Quelch
John Quelch

Paying extra for prime placement can often pay off.

John Quelch
John Quelch

Product downsizing in the face of inflation in order to maintain retail price points has long been used by food companies, notably manufacturers of candy.

John Quelch
John Quelch

Every time there is a recession, consumers will typically be more cautious, more conservative, take more time, and make more serious price-performance trade-offs.

John Quelch
John Quelch

To be a dean, you have to be a salesman as well as a scholar.

John Quelch
John Quelch

I think part of the problem that the Republicans have is that the base has, in many cases, certain litmus test issues on which they are black and white on their thinking.

John Quelch
John Quelch

You certainly don't want to market the president as if he or she were a box of breakfast cereal.

John Quelch
John Quelch

Consumer behaviour changes in a glacial fashion.

John Quelch
John Quelch

The closer a brand can cozy up to a consumer with a message along the lines of, 'We're all in this together,' the better off a brand will be.

John Quelch
John Quelch

The president can't succeed without Congress, and Congress can't succeed without the president. The image of one depends on the image of another. It is not a zero-sum game.

John Quelch
John Quelch

The federal government should not be in the business of initiating and administering short-term incentive programs designed to shape consumer purchase behavior.

John Quelch
John Quelch

Understanding place is critical to achieving corporate growth.

John Quelch
John Quelch

Every company, large and small, has an impact on health.

John Quelch
John Quelch

When you have a CEO who is an ex-CMO, that is going to put the marketing tool kit front and center.

John Quelch
John Quelch

When times are good, there is budget available for increased research on secondary products or customers.

John Quelch
John Quelch

Consumers around the world are excited to share common experiences.

John Quelch
John Quelch

You have lines of people outside Apple stores waiting for the latest iPhone, which adds to the hype around new product launch. So scarcity has value not just in its own right, but as a basis for free PR - it can become a story on the nightly news.

John Quelch
John Quelch

If there is cultural imperialism, it is definitely American.

John Quelch
John Quelch

The skills associated with knowledge creation are totally different from the skills associated with production.

John Quelch
John Quelch

Younger people obviously are more likely to openly express their political affiliations in terms of gear.