Jeffrey Gitomer
Jeffrey Gitomer

Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.

Jeffrey Gitomer
Jeffrey Gitomer

Great people have great values and great ethics.

Jeffrey Gitomer
Jeffrey Gitomer

People don't like to be sold, but they love to buy.

Jeffrey Gitomer
Jeffrey Gitomer

There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.

Jeffrey Gitomer
Jeffrey Gitomer

Management's job is to convey leadership's message in a compelling and inspiring way. Not just in meetings, but also by example.

Jeffrey Gitomer
Jeffrey Gitomer

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Jeffrey Gitomer
Jeffrey Gitomer

My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.

Jeffrey Gitomer
Jeffrey Gitomer

Great salespeople are relationship builders who provide value and help their customers win.

Jeffrey Gitomer
Jeffrey Gitomer

I consider myself a frequent flyer, flying roughly 200 times a year on mostly mainstream airlines.

Jeffrey Gitomer
Jeffrey Gitomer

The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.

Jeffrey Gitomer
Jeffrey Gitomer

Value-first is a perception. If your customer does not perceive it as value, then it's not very valuable.

Jeffrey Gitomer
Jeffrey Gitomer

Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.

Jeffrey Gitomer
Jeffrey Gitomer

The love of what you do, combined with your belief in what you do, will not determine your success. It will determine how hard you will work and how dedicated you will be to achieving it. Success just shows up from there.

Jeffrey Gitomer
Jeffrey Gitomer

There is no one thing that can turn around a rejection. But there is one answer: begin talking to your customers who have already bought from you and discover why they bought.

Jeffrey Gitomer
Jeffrey Gitomer

Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.

Jeffrey Gitomer
Jeffrey Gitomer

I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.

Jeffrey Gitomer
Jeffrey Gitomer

In sales, it's not what you say; it's how they perceive what you say.

Jeffrey Gitomer
Jeffrey Gitomer

Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.

Jeffrey Gitomer
Jeffrey Gitomer

If you want to be the best salesperson, first you must be the best person.

Jeffrey Gitomer
Jeffrey Gitomer

Many salespeople are trying to make their quota rather than developing a deeper belief in their product or service - and even worse, they don't have a strong enough belief in themselves.