Most decisions are not binary, and there are usually better answers waiting to be found if you do the analysis and involve the right people.
It's great that people get together and collaborate, talk about the facts and the analysis, all in the interest of having a great financial system.
Economies of scale are a good thing. If we didn't have them, we'd still be living in tents and eating buffalo.
I think that technology is the best thing that ever happened to mankind. It's an absurd notion that somehow, 'My God, what are we going to do when driverless cars come along?' It's going to save lives on the road. And maybe, one day, we'll all be working four days a week and not five or six days a week.
You can compromise without violating your principles, but it is nearly impossible to compromise when you turn principles into ideology.
Companies that grow for the sake of growth or that expand into areas outside their core business strategy often stumble. On the other hand, companies that build scale for the benefit of their customers and shareholders more often succeed over time.
The real story in housing will be a recovery in the economy that will drive a recovery in housing, When people are working, when there are more jobs, more households forming and people go back to buying cars, they're going to want their apartments and homes. And that's when you'll start to see a recovery in home prices.
We don't have a divine right to success. So I agree with a lot of politicians out there when they say, 'We've got serious issues.' We do: immigration, infrastructure. I think income inequality's one of them.
No one can forecast the economy with certainty.
I get to deal with presidents and prime ministers and - and employees from tellers on up. And I love it.
We are totally open kimono with regulators.
We are going through a period of profound political and economic change around the world, and American citizens showed that deep desire for change in voting to elect Donald Trump as the 45th President of the United States.
I am not embarrassed to be a banker. I am not embarrassed to be in business.
That's my contribution - running a sound, healthy company that serves millions of customers well and employs hundreds of thousands of people. What else am I going to do? I'm not an artist. I'm not a writer. I'm not a musician. I'd love to be a tennis player or musician. I'm not.
First of all, I yell very little, just so you know. Maybe years ago I did more, but I yell very little.
I've seen people, when they get into these bigger and bigger jobs, it goes to their heads. I've seen it. Some people in life change who they are, and some don't. I'm basically the same guy I've always been.
The best way to look at any business is from the standpoint of the clients.
I hope the story of 2011 is that America gets its mojo back. You've got to remember that America has the best universities; it's got some of the best businesses. It's got an unbelievable work ethic, rule of law. The story of 2011 will be America blossoming again.
Walk into a Chase branch and we can give you so much quicker, better and faster. Like Wal-Mart.
I would love to be the president of United States, and I think I would be good at it, but it's too late, and it is too hard.
