Anne M. Mulcahy
Anne M. Mulcahy

Employees are a company's greatest asset - they're your competitive advantage. You want to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.

Anne M. Mulcahy
Anne M. Mulcahy

Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.

Anne M. Mulcahy
Anne M. Mulcahy

Whenever an earthquake or tsunami takes thousands of innocent lives, a shocked world talks of little else.

Anne M. Mulcahy
Anne M. Mulcahy

Customers require the effective integration of technologies to simplify their workflow and boost efficiency.

Anne M. Mulcahy
Anne M. Mulcahy

Investing in early childhood nutrition is a surefire strategy. The returns are incredibly high.

Anne M. Mulcahy
Anne M. Mulcahy

Sustainable development is a proven catalyst for Xerox innovation.

Anne M. Mulcahy
Anne M. Mulcahy

When you have that window of opportunity called a crisis, move as quickly as you can, get as much done as you can. There's a momentum for change that's very compelling.

Anne M. Mulcahy
Anne M. Mulcahy

One of the things we often miss in succession planning is that it should be gradual and thoughtful, with lots of sharing of information and knowledge and perspective, so that it's almost a non-event when it happens.

Anne M. Mulcahy
Anne M. Mulcahy

When I became CEO of Xerox 10 years ago, the company's situation was dire. Debt was mounting, the stock sinking and bankers were calling. People urged me to declare bankruptcy, but I felt personally responsible for tens of thousands of employees.

Anne M. Mulcahy
Anne M. Mulcahy

Work/life benefits allow companies meaningful ways for responding to their employees' needs; they can be a powerful tool for transforming a workforce and driving a business' success.

Anne M. Mulcahy
Anne M. Mulcahy

I left Xerox for the non-profit sector because it was clear to me that only public/private partnerships can pull off a turnaround plan at the scale we need to tackle global poverty.

Anne M. Mulcahy
Anne M. Mulcahy

Not everybody is created equal, and it's important for companies to identify those high potentials and treat them differently, accelerate their development and pay them more. That process is so incredibly important to developing first-class leadership in a company.

Anne M. Mulcahy
Anne M. Mulcahy

By the time I stepped down as Xerox's CEO in 2009 - and as chairman in January 2010 - Xerox had become the vibrant, profitable and revitalized company that it still is today. What made the difference was a strong turnaround plan, dedicated people and a firm commitment from company leaders.

Anne M. Mulcahy
Anne M. Mulcahy

I have zero tolerance for people who don't come completely prepared. I expect contribution, I expect attendance, and I expect directors to take trips and visit the company's programs.

Anne M. Mulcahy
Anne M. Mulcahy

Turnaround or growth, it's getting your people focused on the goal that is still the job of leadership.

Anne M. Mulcahy
Anne M. Mulcahy

Xerox's innovative technology and service offerings - delivered through an expanding distribution system with a lean and flexible business model - continue to solidify our market leadership, driving consistently strong earnings performance.

Anne M. Mulcahy
Anne M. Mulcahy

I'm not formal and I'm impatient. So I think my team would say that when she starts tapping her pen and the leg starts moving quickly, that it's time to move on. I'm not good at long, drawn-out kinds of sessions.

Anne M. Mulcahy
Anne M. Mulcahy

We're long past having to defend or explain why women should be on boards, given all the data that shows how companies with female as well as male directors perform better. It's unfortunate when companies with a large percentage of women constituents don't reflect that in their boardrooms.

Anne M. Mulcahy
Anne M. Mulcahy

Most of my career has been in sales. I spend 50% or more of my time with customers and employees, and I can't wait for it to be more than 50%.

Anne M. Mulcahy
Anne M. Mulcahy

We're living in a different world now in terms of employee needs, and companies have to offer alternative methods for getting the work done. Even under the most difficult circumstances you can have creative flexibility.