I remember when I told my mom that I wanted to come out, and my mom was a little hesitant. She was saying, 'Are you sure? Do you think that might affect your scores?' or, 'Is it something that you think that you need to do?' And I told her, 'I don't care. It's important to me.'
I had no interest at all in opera or singing. I saw my fellow students struggling with their scores, laboring to memorize operatic roles, and I thought, 'That's not for me!'
When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.
A Health Affairs study comparing patient-satisfaction scores with HCAHPS surveys of almost 100,000 nurses showed that a better nurse work environment was associated with higher scores on every patient-satisfaction survey question.
Historically, absolute IQ scores have risen substantially as we've changed our environment so that more people go to school longer.
I overheard one of my friends say, 'If Amari scores, I bet he's real happy and he'll get real excited.' I just so happened to score, and since I heard him say that, I was like, 'Nah, I'm not going to get really excited.' And for some reason, that felt like the right thing to do. I been the same way since.