In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire.
I never want anything to be too predictable.
When we are caught up in the nature of our work and are asked to take on another job or position, rarely do we step back and ask ourselves, 'What do I really want to do? What is it at this point in my career and life that is important to me?'
I never bet against anyone. If people do something that has a true purpose, and they do it with boldness, I root for them.
Imagining what the possibilities are versus what is right in front of me has been the second biggest factor in defining my career.
People don't follow a leader but follow a vision - a vision of what the future looks like and how their work helps them along that path.
Consumers are looking for experiences, whether that's travel, whether that's entertainment. They're looking for differentiated products, things that are going to have meaning.
