It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.
If you can't admit a failure, you're not an entrepreneur. You are not a good business person. There's nothing brilliant about what you are doing.
Donald Trump I wouldn't trust as far as I could throw him.
Your customers can tell you the things that are broken and how they want to be made happy. Listen to them. Make them happy. But don't rely on them to create the future road map for your product or service. That's your job.
Leaders don't change their positions mid-debate. They welcome scorn from the masses because it creates the opportunity for dialogue.
There is so much partisan and tribal politics, from not just those seeking office but potential voters as well, that we never get real attempts at solutions to problems.
I grew up in a working class family. People thought I might go work at a mill. My mom wanted me to learn how to lay carpet because she was concerned about my future. Nobody had high hopes for me. But I was a hustler.
Donald Trump has got unlimited number of insecurities. But the No. 1 one thing, I would say, is his insecurity with his intellect. There's a reason why he always refers to where he went to college and, you know, that, 'I'm a smart person.' You know, it may be narcissism. But I think it really reflects an insecurity.
I'm not against government involvement in times of need. I am for recognizing that big public companies will continue to cut jobs in an effort to prop up stock prices, which in turn stimulates the need for more government involvement.
I know that I'm not perfect. While we all have our prejudices and bigotries, we have to learn that it's an issue that we have to control, that it's part of my responsibility as an entrepreneur to try to solve it, not just to kick the problem down the road.
I have been a proponent of dramatically expanding the AmeriCorps program. By increasing the pay of participants to a living wage, it can act as a jobs program that, rather than trying to predict what will be technically viable jobs, will value social support and provide jobs that make communities stronger.
Make sure you are the boss. I don't think I would encourage executives that work for me to blog. There can be only 1 public vision for an organization.
Leaders are not dogmatic. They are principled and know that change is never easy, but when it's necessary, they must lead.
I bought a lifetime pass on American Airlines and had a blast. The most memorable was going to Barcelona on a whim and scalping tickets at the Olympics to the Dream Team Quarterfinals.
Automation is going to cause unemployment, and we need to prepare for it.
If you are good enough to compete for a top-level corporate job, you should be smart enough to know what the job pays the other gender and negotiate accordingly. If you are an employer, and you don't pay an employee market wages, regardless of gender or orientation, you will end up with what you deserve.
When you've got 10,000 people trying to do the same thing, why would you want to be number 10,001?
Traditional TV will have to innovate their TV delivery software in new ways beyond just offering their content in an app in order to change the viewing erosion of TV.
Liquidity is a good proxy for relative net worth. You can't lie about cash, stocks, and bond values.
None of us have pure thoughts; we all live in glass houses.
