When employees are happy, they are your very best ambassadors.
When you hire good people, and you provide good jobs and good wages and a career, good things are going to happen.
We want to turn our inventory faster than our people.
Paying good wages is not in opposition to good productivity.
If you hire good people, give them good jobs, and pay them good wages, generally something good is going to happen.
The message is that all brilliance emanates from the top; that the worker on the floor of the store or the factory is insignificant.
Paying your employees well is not only the right thing to do but it makes for good business.
You destroy the initiative of the working people if they don't feel they have a fighting chance to be a part of the American Dream.
It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.
I say at our management conferences that the amount Wal-Mart grows in just one year is the equivalent of Costco's size.
You don't have a very motivated working class, it starts to affect the dynamics of the economy. If workers are disenchanted and disenfranchised, productivity losses will go along with that.