It's all about quality of life and finding a happy balance between work and friends and family.
People are always going to go shopping. A lot of our effort is just: 'How do we make the retail experience a great one?'
Good, bad or indifferent, if you are not investing in new technology, you are going to be left behind.
It is about attention to detail and then the minutest detail on top of that. I am an owner, and yet I'll argue about the sign on the wall.
I don't think there's anyone who can be unaware of the relevance of Kate Moss, the effect that she's had on the fashion industry.
If you go 90 yards in a hundred-yard race, you come last. Usain Bolt slows down for the last half a yard, but for 99 yards, he is that far ahead that he can. In our business, you can't be far enough ahead. It is such a competitive marketplace.
Nobody can be a clairvoyant.
On what possible basis would I want to stop someone from buying BHS if I had tried to save it?
I'm in the retail business, not the circus business.
You've got to love what you do to really make things happen.
I sometimes think less is more. If you cut yourself in too many places, it is hard to execute.
Arcadia was a typical venture capital deal, but I'm the adventurer and the capitalist.
If I say I'm going to do something, I do it.
When I am driving my car down the street, I try not to go down the potholes.
I am a positive thinker. You have to have this positive energy to get somewhere.
I could spend my life having meetings, a meeting to have another meeting, a hundred meetings to have another thousand meetings. It's not what I'm about. I don't want to have to get in a queue; that's not how I like to live.
When I've had a talk with someone, I like them to leave unconfused. No need for contention.
I think I've got a good feel. A feel for... being able to walk with different people. Or for being able to look at people and think, 'Yeah, I might know what they want to wear.'
You're going to find England, unfortunately, is a place where you get a lot of jealous, envious, you know, negative people. That's how it is.
There is no reason why government should not be as efficient as any good business.
