The dynamic with social is you tend not to have products with 30% market share. It's all or nothing. Email works because we have open standards that let you communicate across any email client.
When I was 8 or 9, I started using bulletin board systems, which was the precursor to the Internet, where you'd dial into... a shared system and shared computers. I've had an email address since the late '80s, when I was 8 or 9 years old, and then I got on the Internet in '93 when it was first starting out.
Because Mint has access to all of your bank accounts and credit cards, we can detect fraud or unusual spending patterns faster than your bank, then send an email or text message alert to users.
Normally, I just sit in my quiet little room and do the small things that bring me pleasures. I read my books, I answer email, I write a little bit.
When we get people to log in, they end up using Quora a lot more, and we can provide a lot better experience for them. We can show them a personalized news feed; we can send them digest emails and do all this ranking to find some stuff they want to read.
I had a financial page to write in the Mail on Sunday where I'd give tips on shares. I worked there for two and a half years. Nothing compares to the burst of energy felt on a newsroom floor when a big story breaks.
Complex tasks are often better handled in the back of our mind, and that's often true of creative tasks - when you have something complex to deal with in writing or research or responding to an email. I'll start working, put it aside, and sometimes I'll wake up the next morning with a solution, or I'll find one when I exercise.
I start a lot of things and purposely leave them unfinished. When I have a bunch of really long emails, and I need time to think about the response, I'll actually start replying, leave them as drafts, and move onto something else mid-sentence.