John Quelch
John Quelch

View health as an investment, not an expense.

John Quelch
John Quelch

Brand preferences and consumption levels in emerging markets such as China, India and Brazil tend to be more fluid. Consumer research is therefore critical to aid marketers trying to cement brand preferences early on as these economies develop.

John Quelch
John Quelch

Any small business that's predicated on technological innovation and is differentiated and superior can expand globally very effectively using the Internet as a vehicle for promotion.

John Quelch
John Quelch

Instant, soluble coffee has long been the unspeakable wasteland of the coffee business. Conventional wisdom would be that no premium brand should go near it. But Howard Schultz's vision from day one has been to bring quality coffee to the mass market.

John Quelch
John Quelch

In flush times, a rising tide of consumption can compensate for less than optimal branding, positioning, pricing or segmentation.

John Quelch
John Quelch

It is well documented that brands that increase advertising during a recession, when competitors are cutting back, can improve market share and return on investment at lower cost than during good economic times.

John Quelch
John Quelch

Pepsi and Coke have to co-exist on the shelf for the long term because if they pull each other down, no one's going to drink carbonated soft drinks anymore.

John Quelch
John Quelch

Ease of navigation is important in both physical and virtual space.

John Quelch
John Quelch

The Trump brand is complicated because it conflates a personal brand with a corporate brand. That means that the Trump persona affects the corporate reputation in a more direct way than, say, Richard Branson's actions affect Virgin.

John Quelch
John Quelch

It's pretty challenging in a small country to develop a business school with a world-class reputation because of the problem of attracting a critical mass of top-class researchers.

John Quelch
John Quelch

Changing our consumer behaviour is similar to quitting smoking. Unless people are shocked into doing it, either by social disapproval or family disapproval or fear of the medical consequences, they'll just keep on smoking.

John Quelch
John Quelch

Mention health in most companies, and the cost of health insurance is what comes to mind, not how the company can invest to prevent further escalation in societal health care costs.

John Quelch
John Quelch

Coca-Cola is an American icon.

John Quelch
John Quelch

A company's commitment to searching out potential blockbusters and then investing in marketing to convert potential to reality attracts and retains top scientists and creatives.

John Quelch
John Quelch

There are a lot of thought leaders who don't want to see their students. We don't want to hire them. If students are allured to come to the school because of famous faculties, and if they never see them, that leaves very bad taste.

John Quelch
John Quelch

If you can promise a vital and vibrant research environment as well as great students to your faculty, you can recruit some top faculty. The top faculty on your roster will then help you to attract further top students in your program.

John Quelch
John Quelch

When we're talking about brand, we're talking about what does the brand stand for. And when we're talking about approval, we're talking about whether or not I approve of what the brand stands for.

John Quelch
John Quelch

Personal brand equity erodes much faster than corporate brand equity.

John Quelch
John Quelch

There are distinct categories of consumers, each of which needs to be addressed in a different way.

John Quelch
John Quelch

The opinions of a convenience sample... may not represent all users.