James Surowiecki
James Surowiecki

Technology is supposed to make our lives easier, allowing us to do things more quickly and efficiently. But too often it seems to make things harder, leaving us with fifty-button remote controls, digital cameras with hundreds of mysterious features and book-length manuals, and cars with dashboard systems worthy of the space shuttle.

James Surowiecki
James Surowiecki

Making loans and fighting poverty are normally two of the least glamorous pursuits around, but put the two together and you have an economic innovation that has become not just popular but downright chic. The innovation - microfinance - involves making small loans to poor entrepreneurs, usually in developing countries.

James Surowiecki
James Surowiecki

Medical tourism can be considered a kind of import: instead of the product coming to the consumer, as it does with cars or sneakers, the consumer is going to the product.

James Surowiecki
James Surowiecki

The challenge for capitalism is that the things that breed trust also breed the environment for fraud.

James Surowiecki
James Surowiecki

Political risk is hard to manage because so much comes down to the personal choices of policymakers, whether prime ministers or heads of central banks.

James Surowiecki
James Surowiecki

What corporations fear is the phenomenon now known, rather inelegantly, as 'commoditization.' What the term means is simply the conversion of the market for a given product into a commodity market, which is characterized by declining prices and profit margins, increasing competition, and lowered barriers to entry.

James Surowiecki
James Surowiecki

Flexible supply chains are great for multinationals and consumers. But they erode already thin profit margins in developing-world factories and foster a pell-mell work environment in which getting the order out the door is the only thing that matters.

James Surowiecki
James Surowiecki

If being the biggest company was a guarantee of success, we'd all be using IBM computers and driving GM cars.

James Surowiecki
James Surowiecki

In practice, downsizing is too often about cutting your work force while keeping your business the same, and doing so not by investments in productivity-enhancing technology, but by making people pull 80-hour weeks and bringing in temps to fill the gap.

James Surowiecki
James Surowiecki

For a crowd to be smart, the people in it need to be not only diverse in their perspectives but also, relatively speaking, independent of each other. In other words, you need people to be thinking for themselves, rather than following the lead of those around them.

James Surowiecki
James Surowiecki

Of course, politicians always say they're just describing their opponents' positions, even if they are in fact offering absurd caricatures, if not outright lies.

James Surowiecki
James Surowiecki

The financial crisis of 2008 was not caused by investment banks betting against the housing market in 2007. It was caused by the fact that too few investors - including all of the big investment banks - bet too heavily on the housing market in the years before 2007.

James Surowiecki
James Surowiecki

The fundamental problem with banks is what it's always been: they're in the business of banking, and banking, whether plain vanilla or incredibly sophisticated, is inherently risky.

James Surowiecki
James Surowiecki

A general principle of good taxation is that similar jobs, and similar kinds of compensation, should be taxed the same way: otherwise, the government is effectively subsidizing some jobs over others.

James Surowiecki
James Surowiecki

We assume that good-looking people are smarter and more effective than they really are, and that homely people are the reverse.

James Surowiecki
James Surowiecki

In industries where a lot of competitors are selling the same product - mangoes, gasoline, DVD players - price is the easiest way to distinguish yourself. The hope is that if you cut prices enough you can increase your market share, and even your profits. But this works only if your competitors won't, or can't, follow suit.

James Surowiecki
James Surowiecki

Critics of consumer capitalism like to think that consumers are manipulated and controlled by those who seek to sell them things, but for the most part it's the other way around: companies must make what consumers want and deliver it at the lowest possible price.

James Surowiecki
James Surowiecki

In some respects, the video-game business is a lot like the razor business, which follows a simple model: Give away the razor, gouge 'em on the price of the blades.

James Surowiecki
James Surowiecki

Congressional Republicans themselves have vehemently defended the idea that preexisting conditions should not be used to deny people insurance.

James Surowiecki
James Surowiecki

On Wall Street, fraudulent schemes tend to thrive during economic booms, and to blow up when times turn tough.