James Cash Penney
James Cash Penney

Growth is never by mere chance; it is the result of forces working together.

James Cash Penney
James Cash Penney

Courteous treatment will make a customer a walking advertisement.

James Cash Penney
James Cash Penney

The best teamwork comes from men who are working independently toward one goal in unison.

James Cash Penney
James Cash Penney

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

James Cash Penney
James Cash Penney

Luck is always the last refuge of laziness and incompetence.

James Cash Penney
James Cash Penney

It is always the start that requires the greatest effort.

James Cash Penney
James Cash Penney

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

James Cash Penney
James Cash Penney

The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.

James Cash Penney
James Cash Penney

As a rule, we find what we look for; we achieve what we get ready for.

James Cash Penney
James Cash Penney

I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.

James Cash Penney
James Cash Penney

I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.

James Cash Penney
James Cash Penney

Change is vital, improvement the logical form of change.

James Cash Penney
James Cash Penney

No business can succeed in any great degree without being properly organized.

James Cash Penney
James Cash Penney

The keystone of successful business is cooperation. Friction retards progress.

James Cash Penney
James Cash Penney

The greatest teacher I know is the job itself.

James Cash Penney
James Cash Penney

Theory is splendid but until put into practice, it is valueless.

James Cash Penney
James Cash Penney

Too many would-be executives are slaves of routine.

James Cash Penney
James Cash Penney

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.

James Cash Penney
James Cash Penney

I believe in trusting men, not only once but twice - in giving a failure another chance.

James Cash Penney
James Cash Penney

A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.