Success is best when it's shared.
When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.
I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
Starbucks represents something beyond a cup of coffee.
I think the currency of leadership is transparency. You've got to be truthful. I don't think you should be vulnerable every day, but there are moments where you've got to share your soul and conscience with people and show them who you are, and not be afraid of it.
In life, you can blame a lot of people and you can wallow in self-pity, or you can pick yourself up and say, 'Listen, I have to be responsible for myself.'
Starbucks has a role and a meaningful relationship with people that is not only about the coffee.
Companies should not have a singular view of profitability. There needs to be a balance between commerce and social responsibility... The companies that are authentic about it will wind up as the companies that make more money.
I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It's seizing the day and accepting responsibility for your future. It's seeing what other people don't see And pursuing that vision.
I can't imagine a day without coffee. I can't imagine!
Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can't cut enough costs to save your way to prosperity.
If you don't love what you're doing with unbridled passion and enthusiasm, you're not going to succeed when you hit obstacles.
I think if you're an entrepreneur, you've got to dream big and then dream bigger.
You can't build any kind of organization if you're not going to surround yourself with people who have experience and skill base beyond your own.
When I first discovered in the early 1980s the Italian espresso bars in my trip to Italy, the vision was to re-create that for America - a third place that had not existed before. Starbucks re-created that in America in our own image; a place to go other than home or work. We also created an industry that did not exist: specialty coffee.
Risk more than others think safe.
Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
With a population of more than 600 million people, an emerging middle class that is driving strong consumption, and a robust and resilient economy, Southeast Asia presents a compelling growth opportunity for Starbucks.
We think of Starbucks not as a coffee company but a media company.
The evolving social and digital media platforms and highly innovative and relevant payment capabilities are causing seismic changes in consumer behavior and creating equally disruptive opportunities for business.
