I'm always thinking as an outsider, and I'm always mindful of whether a company can be impactful on a global basis. Frankly, I'm paranoid about anyone anywhere who could be a competitive threat.
It's pretty shocking that the guys in Europe who cover traditional media will cover Google, whereas in the U.S., there are five different equity analysts that will cover the internet universe.
The best companies are the ones that offer their products for free.
Is Amazon truly the best online buying experience? Absolutely not. Is eBay the best platform for auction? Probably not. Are dating sites like match.com really a reflection of the way people date? Probably not.
To be an entrepreneur in Europe, there is a stigma attached to it. There's a reason why England is known as a nation of shopkeepers. Part of it is the idea that it's better to have a shop and keep it up and running than close the doors and try to do something much more significant.
The overall experience Skype provided was superior to other folks because of the underlying architecture and the ability to provide a superior experience.