If you think you're too small to have an impact, try going to bed with a mosquito.
If you do things well, do them better. Be daring, be first, be different, be just.
The end result of kindness is that it draws people to you.
Nobody talks of entrepreneurship as survival, but that's exactly what it is and what nurtures creative thinking.
I want to work for a company that contributes to and is part of the community. I want something not just to invest in. I want something to believe in.
Consumers have not been told effectively enough that they have huge power and that purchasing and shopping involve a moral choice.
There is no scientific answer for success. You can't define it. You've simply got to live it and do it.
If I had learned more about business ahead of time, I would have been shaped into believing that it was only about finances and quality management.
I believe in businesses where you engage in creative thinking, and where you form some of your deepest relationships. If it isn't about the production of the human spirit, we are in big trouble.
But if you can create an honorable livelihood, where you take your skills and use them and you earn a living from it, it gives you a sense of freedom and allows you to balance your life the way you want.
If I can't do something for the public good, what the hell am I doing?
Look at the Quakers - they were excellent business people that never lied, never stole; they cared for their employees and the community which gave them the wealth. They never took more money out than they put back in.
Since the governments are in the pockets of businesses, who's going to control this most powerful institution? Business is more powerful than politics, and it's more powerful than religion. So it's going to have to be the vigilante consumer.
All through history, there have always been movements where business was not just about the accumulation of proceeds but also for the public good.
When you run an entrepreneurial business, you have hurry sickness - you don't look back, you advance and consolidate. But it is such fun.
The Body Shop Foundation is run by our staff and supports social activism and environmental activism. We don't tend to support big agencies.
The movement for the environment really only started in the mid 1970's.
The money that we make from the company goes into The Body Shop Foundation, which isn't one of those awful tax shelters like some in America. It just functions to take the money and give it away.
At The Body Shop we had always been measured by how many jobs we had created, and I got a major award from the Queen on that.
I didn't go to business school, didn't care about financial stuff and the stock market.
